Contact Syngene Support

The Syngene technical support team are the best in the industry for post-sales customer support. Since we develop all our software and hardware in-house, our imaging and software development team can assist with any problems with our system. With additional support from the applications team, you can be assured of getting quick and accurate responses to all questions relating to the Syngene range.

Find the right support for you

FAQs Guides

Read our range of FAQs here, answering your most asked questions.

Read Here

Raise a Support Ticket

To raise a ticket visit our support helpdesk, hosted on raiseaticket, to get through to our technical and customer support team.

Raise Ticket

Email Support

The best way to reach our technical and customer support team directly is via email: support@syngene.com

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Call Support

Need to talk your problem through? If you need a quick chat give our support team a call.

01223 459 660

Quick Guides

Download our guides on set up, installation and capture of your system.

Download Here

'How to' Videos

Watch our videos that cover your software questions, designed to be used as a step-by-step guide and then put into practice on your system.

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Software Downloads

New versions of our software are released approximately every six months and are downloaded here. Make sure you bookmark this page and return regularly.

Download Here