Personal Information

Synoptics (including all its divisions: Synbiosis, Fistreem, Gallenkamp and Syngene) will not sell any customer information, including your e-mail address. Your personal information will only be used to provide you with a more informative experience while using our website and, if you request it, when sending you further information about our products. Synoptics conform to the requirements of the Data Protection Act. By agreeing to the privacy policy, when you fill out a form which asks for personal details (name, email address etc.), you are agreeing to share this information with us and give permission to potentially be contacted with marketing material such as newsletters, promotional offers, product information etc. If you want to opt out of this, either click the ‘unsubscribe’ button on any of the emails, or contact ‘’  to request any details to be removed. To find out which information is being held, please contact ‘’.


A cookie is a small data file that a website can write to your hard drive when you visit it. A cookie file can contain up to 4kbytes of information, such as a user identifier that the site uses to track the pages you’ve visited. The only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites.

Our websites use cookies to track user traffic patterns. We do this in order to:

  • provide a more interactive experience for our users;
  • determine the usefulness of information to our users;
  • and to see how effective our navigational structure is in helping users reach that information.

Synoptics does not correlate this information with data about individual users, nor does it share this information or sell it to any third party.

If you prefer not to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use this website.

Lead Forensics

For our online offer we use Lead Forensics. Lead Forensics is a web analysis service provided by Lead Forensics, Communication House, 26 York Street, London W1U 6PZ, Great Britain (“Lead Forensics”).

The data collected by Lead Forensics consists of the IP addresses of users of the online offer, and also data regarding their use of our website. Lead Forensics will use the data collected on behalf of the operator to evaluate their use of the website to compile reports on website activities and to provide further services relating to website use and Internet use with respect to the website operator.

The IP addresses are reconciled with a Lead Forensics database. The companies in which our online offer is called will be passed on to us from the Lead Forensics database. In this case we also receive information on which pages of our online offer are called up by the companies concerned. If the IP addresses are not company-related, only statistical information on use of our website is passed on, which does not permit any conclusions to be drawn regarding the people concerned.

Lead Forensics does not collect or identify any private IP addresses, or identify the specific website visitor in question. Further information can be found at or (general information on Lead Forensics and data protection).