Listen to our customers’ feedback on how our lab systems and software have positively impacted their work.
Institute of Biological Environmental & Rural Sciences, Aberystwyth University, Wales
| “We work on ways of producing clover that can grow and retain their nutrients in more difficult conditions to maintain pastures of these important crops. To analyse specific genes from the new varieties we breed, we needed to visualise small amounts of DNA and RNA stained with GelRed, a stain that is safer, yet not as sensitive as Ethidium Bromide so we had to have an image analyser that could detect this dye. We had used a Syngene system before, which was very reliable and this is why we reviewed a G:BOX EF alongside other imagers for this application.” “We installed our G:BOX EF image analyser in 2009 and have found the system is easy to set up and use and the camera can easily detect the GelRed band images. When we had questions about more advanced procedures on the G:BOX EF system, we found the technical services people at Syngene very easy to talk to and they quickly helped us do everything we wanted to. In short, the G:BOX EF system has proved to be perfect for us to perform safe, sensitive DNA and RNA analysis.” |
Mrs Charlotte Jones
Centre for Psychiatric Neurosciences, Department of Psychiatry, University of Lausanne, Switzerland
| “In 2007 we started using the Syngene Dyversity system to speed up the imaging of our DIGE* gels. We label our proteins with fluorescent dyes to detect differences in the protein composition and use Coomassie Blue stained gels to identify specific proteins by mass spectrometry. We utilise the Dyversity system, because it offers the possibility to use several wavelengths to detect fluorescent emissions of three or more labeled protein mixtures separated on the same two-dimensional electrophoresis gel.” “Using the Dyversity system, we have analysed DIGE gels with at least three different colours to produce an image in just two minutes. We have been very happy with the Dyversity system because it has enabled us to rapidly analyse our gels and locate some very interesting proteins associated with neurodegenerative diseases.” *DIGE is differential 2D gel electrophoresis |
Professor Beat Riederer
Customer Service Review
“Hi Martin,
I really appreciate your fast reply and your recommendations.
Many thanks as well for already giving me our Fisher part numbers!
This is the best supplier service I have ever experienced since joining this company!
All the best!”
Syngene Review
Dear Synoptics,
I would like to write a very positive feedback about one of your staff members. I recently contacted you about some UV bulbs requiring urgent attention as this was delaying some important work in our lab. Clare Grimsey replied to this, and subsequently provided the best service in terms of advice, efficiency with dealing with our problem, and going above and beyond to help us. I am a firm believer in acknowledging people for their efforts, especially when they go well beyond what is required. I would therefore like for Clare’s excellence in dealing with our situation to be recognised.
Many thanks for your time and I hope this is helpful.