Technical support

Syngene’s technical support team and post-sales customer support group are recognised as being the best in the industry. Since Syngene develops all its own software and hardware, our team of imaging and software developers can assist with any problems you may have. With additional support from the applications team you can be assured of getting quick and accurate responses to all questions relating to the Syngene range.

Many of the questions you might have are answered in the extensive library of Application notes, Technical articles, FAQ’s and Quick Guides which can be accessed directly from this web site.

You can visit our support helpdesk at or email the support team at



Customer testimonials

Syngene support

“The technical support we have had from Syngene is excellent. They have taught us how to use the software efficiently and have always been prompt to respond to all our queries with helpful suggestions".

Dr Sonali Patil, Scientist, Burzynski Research Institute, Texas, USA

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