GeneGnome FAQs
Please click a question to view the relevant answer.
If you are unable to find the answer to your query here, please let us know. Our expert development and sales teams will be able to answer your questions directly, and we are more than happy to listen to your views and take on any suggestions concerning the information we present on our website.
Our Support Telephone Numbers are:
U.S. 800-686-4407 (Toll Free) or 301-662-2863
Europe +44 (0)1223 727123
Rest of World +44 (0)1223 727123
or contact us at support@syngene.com
FAQ 1:I want a dedicated chemiluminescence system.
The GeneGnome is the world's first dedicated CCD system for chemiluminescence. It is not an adaptation of an existing unit that just happens to be able to perform an adequate capture of these images. It has been designed to have as small a distance between the camera and the sample as is possible. It is also fitted with a wide aperture lens to make the whole system extremely sensitive.
FAQ 2:How secure is my chemiluminescence sample during capture? Can the sample be accidentally interrupted and exposed to light during the exposure and ruin my image?
Unlike all other systems that are sold for chemiluminescence applications, the GeneGnome sample drawer locks while the images are being captured. Preventing the accidental exposure to white light that can occur in darkroom based system, these doors do not lock and can be opened during exposure.
FAQ 3:Will capturing my samples with GeneGnome take much longer than using film?
No, our research has shown that images are collected at worst with equal speed, and often considerably faster than with film. Speed of capture is dependent upon the type of substrate used. Please consult with SYNGENE for further information concerning optimisation of your results.
FAQ 4:Will I still need to use the darkroom to develop the images captured by GeneGnome?
No, images are captured directly via the CCD camera and stored as digital files. You will have no requirement for your darkroom or developing solutions.
FAQ 5:What dynamic range do I get with the GeneGnome?
The GeneGnome has a true 16 bit 65536 grey scale camera giving an OD of 0-4.8. Other systems use 12 bit cameras which only give 4096 greys and an OD of 0-3.0.
FAQ 6:How sensitive is the GeneGnome?
Absolute sensitivity is dependant on a large number of factors, many of which relate to the specific sample and the substrate used. Because of these many factors, Syngene prefers not to state specific figures for sensitivity. We prefer to demonstrate our performance using your own samples in the laboratory situation.
The cameras used in both the GeneGnome and GeneGnome HR are cooled and have excellent signal to noise ratios. The optics are specifically configured for chemiluminescent blots and the sample to camera distance is very short compared to regular gel documentation systems.
FAQ 7:How do I focus my images?
You do not need to. The lens used with the GeneGnome is a fixed focus fixed aperture lens. There is no focusing, zooming or aperture setting required.
FAQ 8:Can I keep track of the users on the system?
Yes, the GeneGnome has a unique log-on function that keeps track of the users and the number of prints taken. It provides an accurate report on usage for the system administrator.
FAQ 9:I have lots of images. How can I keep track of them?
The new fully integrated image browser allows you to view your images altogether and then by double clicking, open the required image.
FAQ 10:Which operating systems can I use with my Syngene systems?
Syngene systems and their PC Windows operating system requirements:
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98 SE
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NT
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2000
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XP Pro/Home
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ME
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DigiGenius
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InGenius L range
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G:BOX and G:BOX Chemi
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GeneGnome
*earlier versions of GeneGnome were supplied with Windows 2000 and should not be upgraded to Windows XP
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GeneGnome HR
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InGenius
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GeneGenius
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GeneGenius Super 12
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ChemiGenius 16
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ChemiGeniusQ
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ChemiGenius2 & XE
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